Do you do custom orders? Yes! Please see my custom order page for details.
Can I pre-order or hold a piece prior to a shop update? I’m sorry, but no ☹! Pre-orders and holding requires a lot of time and coordination. Right now I just don’t have that extra time to spare! Again I am trying to tap into what makes me happy as an artist and that means sticking to boundaries - which is HARD!
How do you decide on your shipping prices? It depends on box size and location. I learned the hard way that shipping is EXPENSIVE (and complicated)! I am still figuring out the fairest way to calculate shipping costs. Ordering multiple pieces increases the shipping costs significantly. In order to avoid casualties, I pack my pieces well so the boxes with multiple pieces end up getting pretty big. USPS prices jump up a lot for any box with a dimension over 12 inches. Again, I am still working out the kinks and doing my best to make sure that you pay what I pay.
How do you decide on your prices? Pricing is an ongoing battle! Typically I try to price based on 3 things – time, material and size. All of my pieces are one of a kind and take quite a bit of time, especially the more detailed ones. Additionally, some material is more expensive than others. The gold and silver accents are a luster glaze that is made with real 22K gold which is quite expensive and takes an additional firing so those tend to be more expensive.
Do the planters have drain holes? Yes! I offer 2 kinds of planters and they both have drain holes! The first design has a hole on the bottom and a separate drip tray. The second design is an attached drip tray and a hole on the side that drains into the attached tray. I will always indicate which design in the product's description.
Do you offer international shipping? Yes! I am currently offering international shipping to over 200 countries. Customers are responsible for any additional customs fees.
Are the mugs microwave and dishwasher safe? Any mug with gold or silver jewelry/glasses is NOT microwave safe as that glaze is metal (real gold in fact!). Any mug without gold/silver is microwave safe. Technically all of my pieces are dishwasher safe, though I have heard that the gold or silver may wear a bit over time in the dishwasher.
